Privacy Policy


Systence Games Ltd. and its af­fil­i­ates (“Com­pany” or “We”) re­spect your pri­vacy and are com­mit­ted to pro­tect­ing it through our com­pli­ance with this pol­icy.

This pol­icy de­scribes the types of in­for­ma­tion we may col­lect from you or that you may pro­vide when you use our web­sites, in­clud­ing www.​systencegames.​com and www.​maestrosgame.​com, or any Com­pany game pro­vided on a PC (regardless of operating system) or through In­ter­net in any other way (col­lec­tively, the “Ser­vice”) and our prac­tices for col­lect­ing, using, main­tain­ing, pro­tect­ing and dis­clos­ing that in­for­ma­tion.

This pol­icy ap­plies to in­for­ma­tion we col­lect:

  • on the Service;
  • in e-mail, text and other electronic messages between you and the Service;
  • through mobile and desktop applications you download/install from the Service;
  • when you interact with our advertising and applications on third-party websites and services;
  • through social media features (e.g. Facebook Like button) and widgets (e.g. Share button) or interactive mini-programs that run on the Service; and
  • whenever you play our games.

It does not apply to in­for­ma­tion col­lected by any third party, in­clud­ing through any ap­pli­ca­tion or con­tent (in­clud­ing ad­ver­tis­ing) that may link to or be ac­ces­si­ble from or on the Ser­vice.

Please read this pol­icy care­fully to un­der­stand our poli­cies and prac­tices re­gard­ing your in­for­ma­tion and how we will treat it. If you do not agree with our poli­cies and prac­tices, do not use our Ser­vice. By ac­cess­ing or using the Ser­vice, you agree to this pri­vacy pol­icy. This pol­icy may change from time to time. Your con­tin­ued use of the Ser­vice after we make changes is deemed to be ac­cep­tance of those changes, so please check the pol­icy pe­ri­od­i­cally for up­dates.

Children Under the Age of 13

Our Ser­vice is not in­tended for chil­dren under 13 years of age. No one under age 13 may pro­vide any in­for­ma­tion to the Ser­vice. We do not know­ingly col­lect per­sonal in­for­ma­tion from chil­dren under 13. If you are under 13, do not use or reg­is­ter for the Ser­vice, make any pur­chases through the Ser­vice, use any of the in­ter­ac­tive or pub­lic com­ment fea­tures of the Ser­vice or pro­vide any in­for­ma­tion about your­self to us, in­clud­ing your name, ad­dress, tele­phone num­ber, e-mail ad­dress or any screen name or user name you may use. If we learn we have col­lected or re­ceived per­sonal in­for­ma­tion from a child under 13 with­out ver­i­fi­ca­tion of parental con­sent, we will delete that in­for­ma­tion. If you be­lieve we might have any in­for­ma­tion from or about a child under 13, please con­tact us at [email protected].

Information We Collect About You and How We Collect It

We may col­lect sev­eral types of in­for­ma­tion from and about users of our Ser­vice, in­clud­ing in­for­ma­tion:

  • by which you may be personally identified, such as name, postal address, e-mail address or telephone number, user names and profile photos, gender, age or birthday, and links to your profiles on social networking websites and other third party sites (“personal information”);
  • that is about you but does not identify you, such as statistical data;
  • about your internet connection, the equipment you use to access our Service, usage details, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses; and
  • location-based information for the purpose of providing you with the correct versions of our Service (including games and applications).

We may col­lect this in­for­ma­tion:

  • directly from you when you provide it to us; and
  • automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Service may include:

  • information that you provide by filling in forms on our Service. This includes information provided at the time of registering to use our Service, downloading/installing games/apps, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Service;
  • information that you choose to provide us when registering, logging into or using our Service through social media services (such as Facebook).
  • records and copies of your correspondence (including e-mail addresses), if you contact us;
  • your responses to surveys that we might ask you to complete for research purposes;
  • details of orders you carry out through our Service and of the fulfillment of your orders. However, we do not collect information about your credit card numbers or any other digital credentials or PIN numbers with respect to your payment methods;
  • your search queries on the Service; and
  • information we request when you contact our customer service group.

You also may pro­vide in­for­ma­tion to be pub­lished or dis­played (here­inafter, “posted”) on pub­lic areas of the Ser­vice, or trans­mit­ted to other users of the Ser­vice or third par­ties (col­lec­tively, “User Con­tri­bu­tions”). Your User Con­tri­bu­tions are posted on and trans­mit­ted to oth­ers at your own risk. Al­though we limit ac­cess to cer­tain por­tions of the Ser­vice, please be aware that no se­cu­rity mea­sures are per­fect or im­pen­e­tra­ble. Ad­di­tion­ally, we can­not con­trol the ac­tions of other users of the Ser­vice with whom you may choose to share your User Con­tri­bu­tions. There­fore, we can­not and do not guar­an­tee that your User Con­tri­bu­tions will not be viewed by unau­tho­rized per­sons.

Usage Details, IP Addresses, Cookies and Other Technologies

As you nav­i­gate through and in­ter­act with our Ser­vice, we may au­to­mat­i­cally col­lect cer­tain in­for­ma­tion about your equip­ment, brows­ing ac­tions and pat­terns, in­clud­ing:

  • details of your visits to our Service, including traffic data, location data, logs and other communication data and the resources that you access and use on the Service;
  • information about your computer and internet connection, including your IP address, operating system and browser type; and
  • your unique device ID (persistent / non-persistent), hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your operating system (“OS”), your device name, your email address (if you have connected to Facebook or Google+), and your location (based on your Internet Protocol (“IP”) address).

The in­for­ma­tion we col­lect au­to­mat­i­cally is sta­tis­ti­cal data, and does not iden­tify any in­di­vid­ual. This in­for­ma­tion is use­ful to us for trou­bleshoot­ing and helps us un­der­stand usage trends. It helps us to im­prove our Ser­vice and to de­liver a bet­ter and more per­son­al­ized ser­vice by en­abling us to:

  • estimate our audience size and usage patterns;
  • store information about your preferences, allowing us to customize our Service according to your individual interests;
  • speed up your searches;
  • recognize you when you return to our Service; and
  • improve gameplay.

The tech­nolo­gies we use for this au­to­matic data col­lec­tion may in­clude:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Service.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Service. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about how you manage Flash Cookies, see Choices About How We Use and Disclose Your Information below.
  • Web Beacons. Pages of our the Service and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We use in­for­ma­tion that we col­lect about you or that you pro­vide to us, in­clud­ing any per­sonal in­for­ma­tion to:

  • create game accounts and allow users to play our games;
  • present our Service and its contents to you;
  • provide you with information, products or services that you request from us;
  • identify and suggest connections with other Service users;
  • generally operate and improve our Service;
  • understand you and your preferences to enhance your experience and enjoyment using our Service;
  • respond to your comments and questions and provide customer service;
  • send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Systence Games Ltd. and our selected partners;
  • enable you to communicate with other users;
  • link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services;
  • carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • notify you about changes to our Service or any products or services we offer or provide though it;
  • to analyze user trends and target certain promotions;
  • to send you merchandise or other physical promotional materials;
  • to send you push notifications through our mobile applications to send you game updates, high scores and other service related notifications that may be of importance to you;
  • to offer you the opportunity to invite your contacts from a third party service (such as your Facebook friends) so that those contacts can be located in the Service and/or so you can invite them to join you in the Service; and
  • for any other purpose with your consent.

For more in­for­ma­tion, see Choices About How We Use and Dis­close Your In­for­ma­tion below.

Disclosure of Your Information

We may dis­close ag­gre­gated in­for­ma­tion about our users, and in­for­ma­tion that does not iden­tify any in­di­vid­ual, with­out re­stric­tion.

We may dis­close per­sonal in­for­ma­tion that we col­lect or you pro­vide as de­scribed in this pri­vacy pol­icy to:

  • our subsidiaries and affiliates;
  • contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Company about our Service users is among the assets transferred;
  • third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information below; and
  • companies and individuals to perform services on our behalf. Examples of these services include analyzing data and providing customer support. These agents and service providers may have access to your personal information in connection with the performance of services for Company.

We may also dis­close your per­sonal in­for­ma­tion:

  • as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request;
  • to comply with any court order, law or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our terms of use and other agreements, including for billing and collection purposes; and
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to pro­vide you with choices re­gard­ing the per­sonal in­for­ma­tion you pro­vide to us. We have cre­ated mech­a­nisms to pro­vide you with the fol­low­ing con­trol over your in­for­ma­tion:

  • If you no longer wish to allow us to share your information with third parties, please contact us at [email protected]. If you no longer wish to receive such communications from third parties, please contact that third party directly.
  • If you no longer wish to receive promotional materials from Company, you may opt-out from receiving them at any time by emailing us at [email protected].
  • If you no longer wish to receive certain email notifications you may opt-out at any time by following the unsubscribe link located at the bottom of each communication or by emailing us at [email protected].
  • You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Accessing, Correcting and Deleting Your Information

If your per­sonal in­for­ma­tion changes, or if you no longer de­sire our ser­vice, you may re­quest us to cor­rect, up­date, or delete in­ac­cu­ra­cies by mak­ing the change within your ac­count set­tings or by con­tact­ing us at [email protected]. You may also re­quest to re­view per­sonal in­for­ma­tion stored or saved about you by con­tact­ing us at [email protected]. We may not ac­com­mo­date a re­quest to change in­for­ma­tion if we be­lieve the change would vi­o­late any law or legal re­quire­ment or cause the in­for­ma­tion to be in­cor­rect.

If you delete your User Con­tri­bu­tions from the Ser­vice, copies of your User Con­tri­bu­tions may re­main view­able in cached and archived pages, or might have been copied or stored by other Ser­vice users.

We will re­tain your in­for­ma­tion for as long as your ac­count is ac­tive or as needed to pro­vide you ser­vices. If you wish to can­cel your ac­count or re­quest that we no longer use your in­for­ma­tion to pro­vide you ser­vices, con­tact us at [email protected]. We will re­tain and use your in­for­ma­tion as nec­es­sary to com­ply with our legal oblig­a­tions, re­solve dis­putes, and en­force our agree­ments.

Data Security

We have im­ple­mented rea­son­able mea­sures de­signed to se­cure your per­sonal in­for­ma­tion from ac­ci­den­tal loss and from unau­tho­rized ac­cess, use, al­ter­ation and dis­clo­sure. The data se­cu­rity of per­sonal in­for­ma­tion and con­fi­den­tial­ity, in­tegrity and us­abil­ity is en­sured with ap­pro­pri­ate tech­ni­cal and ad­min­is­tra­tive mea­sures in ac­cor­dance with the Com­pany´s data se­cu­rity prin­ci­ples. The per­sonal in­for­ma­tion will only be processed by in­di­vid­u­als spec­i­fied by the Com­pany and the third par­ties main­tain­ing or de­vel­op­ing Our ser­vices.

The safety and se­cu­rity of your in­for­ma­tion also de­pends on you. Where we have given you (or where you have cho­sen) a pass­word for ac­cess to cer­tain parts of our Ser­vice, you are re­spon­si­ble for keep­ing this pass­word con­fi­den­tial. We ask you not to share your pass­word with any­one. We urge you to be care­ful about giv­ing out in­for­ma­tion in pub­lic areas of the Ser­vice like mes­sage boards. The in­for­ma­tion you share in pub­lic areas may be viewed by any user of the Ser­vice.

Un­for­tu­nately, the trans­mis­sion of in­for­ma­tion via the in­ter­net is not com­pletely se­cure. Al­though we do our best to pro­tect your per­sonal in­for­ma­tion, we can­not guar­an­tee the se­cu­rity of your per­sonal in­for­ma­tion trans­mit­ted to our Ser­vice. Any trans­mis­sion of per­sonal in­for­ma­tion is at your own risk. We are not re­spon­si­ble for cir­cum­ven­tion of any pri­vacy set­tings or se­cu­rity mea­sures con­tained on the Ser­vice.

International Transfer of Information

Your per­sonal in­for­ma­tion will not be dis­closed out­side the Com­pany or out­side third par­ties op­er­at­ing for us to main­tain and de­velop the Ser­vice. How­ever, the per­sonal in­for­ma­tion may be dis­closed to a third party dur­ing a ne­go­ti­a­tion of any merger or ac­qui­si­tion and the re­ceiv­ing party has un­der­taken to fol­low non-dis­clo­sure li­a­bil­i­ties with re­spect to the dis­closed in­for­ma­tion.

Only the nec­es­sary per­sonal in­for­ma­tion is shared with the above-men­tioned third par­ties. Your per­sonal in­for­ma­tion may also be dis­closed to au­thor­i­ties in cases re­quired by the law or per­mit­ted by ap­plic­a­ble law or reg­u­la­tion or con­sented by you.

In ad­di­tion, We may also share gen­eral, de­mo­graphic or ag­gre­gated in­for­ma­tion with third par­ties about the users and the cus­tomers and the usage of web­sites, ser­vices and prod­ucts, but that in­for­ma­tion will not in­clude or be linked to any of your per­sonal in­for­ma­tion with­out your con­sent.

If you are lo­cated in the United States or other re­gions out­side the Eu­ro­pean Union with laws gov­ern­ing data col­lec­tion and use that may dif­fer from the EU pri­vacy and data pro­tec­tion laws, please note that you might trans­fer in­for­ma­tion, in­clud­ing per­sonal in­for­ma­tion, to a coun­try and ju­ris­dic­tion that might not have the same data pro­tec­tion laws as your ju­ris­dic­tion, and you con­sent to the trans­fer of in­for­ma­tion and the use and dis­clo­sure of in­for­ma­tion about you, in­clud­ing per­sonal in­for­ma­tion, as de­scribed in this pol­icy.

Changes to Our Privacy Policy

It is our pol­icy to post any changes we make to our pri­vacy pol­icy on this page with a no­tice that the pri­vacy pol­icy has been up­dated on the Ser­vice home page. If we make ma­te­r­ial changes to how we treat our users’ per­sonal in­for­ma­tion, we will no­tify you by e-mail to the e-mail ad­dress spec­i­fied in your ac­count and/or through a no­tice on the Ser­vice. The date the pri­vacy pol­icy was last re­vised is iden­ti­fied at the top of the page. You are re­spon­si­ble for en­sur­ing we have an up-to-date ac­tive and de­liv­er­able e-mail ad­dress for you, and for pe­ri­od­i­cally vis­it­ing our Ser­vice and this pri­vacy pol­icy to check for any changes.

Contact Information

To ask ques­tions or com­ment about this pri­vacy pol­icy and our pri­vacy prac­tices, con­tact us at [email protected].